We search ALL inventory
No other travel manager searches all possible travel inventory. This isn't hyperbole; it's a fact. Ask your current travel manager if they proactively search Kayak. Or if you really want to test them, ask if they buy miles directly from airlines to save on business-class flights. All will say No!
We search all inventory by combining software with human expertise. The software side searches more options faster than any human, while the human side searches in places that current technology simply cannot handle. Together, using software and human expertise will maximize your savings, guaranteed!
We are experts in package deals
As you may know, package deals with flights and hotels can really help you save. But did you know you can also buy package deals for less than just the flights alone? It's not only possible, but common. We are experts in finding these package deals and use this as part of our complex strategy to help you save.
Literally no other corporate travel manager will help you save with package deals. Don't believe us, just ask. If you really want to test them, ask for a package deal, but tell them you don't want a hotel, you just want to save on your flights. We can do this because we combine software with human expertise.
An encyclopedia of travel hacks
Ever seen a "Hacker Fare" on Kayak? They combine two one-way flights to save you a lot of money. But that's barely the tip of the iceberg. There are many more ingenious strategies for spending less. These hacks not only save money, but bring comfortable and convenient travel options into your budget too.
At Flightfox, we don't hire travel agents, we only hire travel experts who can add to our encyclopedia of hacks. Sure, we use these hacks for our own travel, but we use them for you too. How can you be sure? Our business model directly incentivizes our travel experts to help you save (see the Pricing section).
The proof is in the reporting
We are the only travel manager that offers a discounts-to-retail report because we are the only travel manager that believes in our discounts. Sure, everyone will say they can save you 20, 30 or 40%, but where's the proof. We show the strategy, lowest retail price and total savings for every. single. trip.
Internally, we are impossibly strict with our savings criteria and calculations. We don't use any ol' retail price for the comparison; we use the lowest publicly available online price. The actual strategy we use must also follow strict guidelines to ensure there is never any doubt over how much we saved you.
We intelligently use your points
With our Corporate and Enterprise plans, we help you use your points and miles to save money. As you may know, companies can earn three types of points: credit card points, individual loyalty points, and corporate loyalty points. You can earn all three at the same time, depending on your setup.
With other travel managers you must specifically ask to use points on a trip. Even if you ask they won't have the expertise to book the best option at the best rate. We keep a record of your points balances and only use those points when it makes the most sense and saves the most money.
Maximum returns on credit cards
With our Corporate and Enterprise plans (for companies based in the US), we can help you optimize your credit card setup for maximum returns (this only works in the US because interchange fees are so high and so credit card providers offer greater benefits). The returns are often astounding.
We can deliver returns of 5 to 25% by optimizing how you use credit cards for your travel bookings. This involves using the right card for the right type of travel with the right providers, and redeeming your points for the right travel too. You don't spend a cent more on your travel, it just requires expertise.
Incentives to help you save
Other travel management companies earn more (from commissions) when they make you spend more, so their interests are misaligned. We flipped this archaic model around. Our travel experts earn more in fees when they help you spend LESS and they don't take any commissions.
How it works: if we use a negotiated rate or proprietary strategy we charge double the fee. We are impossibly strict with our savings criteria, which we show in our discounts-to-savings report. This unique pricing model aligns our interests with yours and makes travel management essentially free.
Example: Standard booking
Let's say you need a round-trip flight between China and Europe. Our booking fee is USD 15 each way. Now let's say you also need a hotel for 10 nights, that's another 15. In total, the trip fee is 45. For this fee, we search, book, alert of delays, submit loyalty programs, crosscheck bookings for changes, upload receipts, provide reports, and much more.
If we can get you prices lower than anything online, our savings incentive kicks in. This is unique to Flightfox and helps us save you more than any other travel manager. Let's say the hotel retail price is 200 per night, but we can get it for 120. Our savings incentive is a bonus that is 100% of the standard fee. So in exchange for saving you 80 x 10 nights, or 800, we charge a hotel fee of 30 instead of 15.
Example: Standard change
Changing flight, hotel or rental car bookings can be a nightmare. Often this involves considerable time on the phone and in some cases multiple calls to find someone who can help. This is why we charge more for changing bookings than the original booking.
Let's say from the above example, you decide to stay with a friend for three days of the trip, so you need to change the hotel to only seven nights. We charge a fee of 30 to call the hotel, recover as much money as we can, and adjust the booking to only seven nights.
Example: Intl. business/first/award
We can save the most on international business, first and award (i.e. points/miles) bookings, but they also take the most work. We have to make many more calls and spend a lot more time on our proprietary strategies to find the best options at the lowest prices. So we charge more, but it is worth it.
Let's imagine you want to fly US to Singapore and we find you an amazing price on Singapore Airlines in business class. We charge USD 45 each way, plus the savings incentive because we saved, which totals 180. That sounds a lot, but we often spend half a day on finding these prices and you are likely savings thousands. This is the service we use for our own travels and even our families' travels.